Elastic Cloud manages complexity. Oodle removes it.

Elastic's serverless still runs on indices and shards — they just manage them for you. Oodle's columnar architecture has none. Zero operational overhead, by design.

Shared Operational Responsibilities

Customer
Oodle
Elastic
OverviewOodleElastic HostedElastic Serverless

Operations

  • •Monitoring and alerting for clusters
  • •Index lifecycle management (ILM)
  • •Shard health and rebalancing
  • •Performance tuning
Oodle's responsibility
Customer's responsibility
Elastic's responsibility

Usage & Cost Attribution

  • •Transparent usage dashboards
  • •Proactive spike notifications
  • •Cost attribution by team/service
Included
Customer's responsibility
Customer's responsibility

Support

  • •24/7/365 support availability
  • •Phone and web-based support
  • •1-hour urgent response time
Included
10% of contract
10% of contract

Orchestration

  • •Configuration and deployment
  • •Deployment sizing and capacity
  • •Periodic data backups
Oodle's responsibility
Elastic's responsibility
Elastic's responsibility

Infrastructure & Platform

  • •Cloud resource provisioning
  • •Availability zone distribution
  • •OS updates and security patches
  • •Encryption at rest and in transit
  • •TLS certificate management
Oodle's responsibility
Elastic's responsibility
Elastic's responsibility

Data

  • •Ingestion and formatting
  • •Classification and tagging
  • •Retention policies
  • •Data quality and hygiene
Customer's responsibility
Customer's responsibility
Customer's responsibility

Security

  • •Access controls and auditing
  • •API key management
  • •IP filters and network policies
  • •SSO configuration
  • •PII/PCI filtering & redaction
Customer's responsibility
Customer's responsibility
Customer's responsibility

Customer Responsibilities — Simplified with Oodle

Your ResponsibilityHow Oodle Empowers You
Ingestion & formattingOpenTelemetry-native with auto-parsing. No custom formatters to maintain.
Classification & taggingAuto-routing sends logs to the right indices based on patterns or labels.
Retention policiesOne slider. No ILM, no tier migrations. Cold storage at $0.03/GB with instant search.
Data quality & complianceAuto-detect PII/PCI at ingestion, route to restricted indices, or redact—even after the fact.
Your ResponsibilityHow Oodle Empowers You
Access controlsIndex-level permissions from the UI. Restrict prod-payment-logs in clicks, not config files.
API key managementGenerate, rotate, scope, and revoke keys from one dashboard.
SSO configuration10-minute setup with Okta, Google Workspace, or Azure AD.
Audit & complianceEvery query, every action logged. SOC2 Type 2, ISO 27001, and GDPR compliant out of the box.
Sensitive data handlingPre-ingestion regex rules to filter, anonymize, or drop at the edge. Auto-detection flags PII/PCI and routes to restricted indices. Post-ingestion redaction if something slips through.
Your ResponsibilityHow Oodle Empowers You
Dashboards & visualizationStart with AI-generated dashboards—or skip them entirely. Just ask questions in natural language.
AlertingAnomalies surface automatically before you go looking.
Query performanceNo tuning needed. Blazing fast queries on any data, any time range — even long term.
Cost managementReal-time usage by service, team, or log pattern. Budget alerts notify you before overages, not after.

Why Teams Choose Oodle

Predictable Pricing

No surprise bills. Transparent pricing with cost & usage attribution.

Truly Managed

No clusters, no indices, no ILM policies. Just send your data and we handle the rest.

White-Glove Onboarding

Dedicated support team guides your migration and ensures a smooth transition.

Debug like Cursor

Talk to your logs in plain English. Ask follow-up questions and drill down further.