Elastic Cloud manages complexity. Oodle removes it.

Elastic's serverless still runs on indices and shards - they just manage them for you. Oodle's columnar architecture has none. Zero operational overhead, by design.

Shared Operational Responsibilities

Customer
Oodle
Elastic
OverviewOodleElastic HostedElastic Serverless

Operations

  • •Monitoring and alerting for clusters
  • •Index lifecycle management (ILM)
  • •Shard health and rebalancing
  • •Performance tuning
Oodle's responsibility
Customer's responsibility
Elastic's responsibility

Usage & Cost Attribution

  • •Transparent usage dashboards
  • •Proactive spike notifications
  • •Cost attribution by team/service
Included
Customer's responsibility
Customer's responsibility

Support

  • •24/7/365 support availability
  • •Phone and web-based support
  • •1-hour urgent response time
Included
10% of contract
10% of contract

Orchestration

  • •Configuration and deployment
  • •Deployment sizing and capacity
  • •Periodic data backups
Oodle's responsibility
Elastic's responsibility
Elastic's responsibility

Infrastructure & Platform

  • •Cloud resource provisioning
  • •Availability zone distribution
  • •OS updates and security patches
  • •Encryption at rest and in transit
  • •TLS certificate management
Oodle's responsibility
Elastic's responsibility
Elastic's responsibility

Data

  • •Ingestion and formatting
  • •Classification and tagging
  • •Retention policies
  • •Data quality and hygiene
Customer's responsibility
Customer's responsibility
Customer's responsibility

Security

  • •Access controls and auditing
  • •API key management
  • •IP filters and network policies
  • •SSO configuration
  • •PII/PCI filtering & redaction
Customer's responsibility
Customer's responsibility
Customer's responsibility

Customer Responsibilities - Simplified with Oodle

Your ResponsibilityHow Oodle Empowers You
Ingestion & formattingOpenTelemetry-native with auto-parsing. No custom formatters to maintain.
Classification & taggingAuto-routing sends logs to the right indices based on patterns or labels.
Retention policiesOne slider. No ILM, no tier migrations. Cold storage at $0.03/GB with instant search.
Data quality & complianceAuto-detect PII/PCI at ingestion, route to restricted indices, or redact-even after the fact.
Your ResponsibilityHow Oodle Empowers You
Access controlsIndex-level permissions from the UI. Restrict prod-payment-logs in clicks, not config files.
API key managementGenerate, rotate, scope, and revoke keys from one dashboard.
SSO configuration10-minute setup with Okta, Google Workspace, or Azure AD.
Audit & complianceEvery query, every action logged. SOC2 Type 2, ISO 27001, and GDPR compliant out of the box.
Sensitive data handlingPre-ingestion regex rules to filter, anonymize, or drop at the edge. Auto-detection flags PII/PCI and routes to restricted indices. Post-ingestion redaction if something slips through.
Your ResponsibilityHow Oodle Empowers You
Dashboards & visualizationStart with AI-generated dashboards-or skip them entirely. Just ask questions in natural language.
AlertingAnomalies surface automatically before you go looking.
Query performanceNo tuning needed. Blazing fast queries on any data, any time range - even long term.
Cost managementReal-time usage by service, team, or log pattern. Budget alerts notify you before overages, not after.

Why Teams Choose Oodle

Predictable Pricing

No surprise bills. Transparent pricing with cost & usage attribution.

Truly Managed

No clusters, no indices, no ILM policies. Just send your data and we handle the rest.

White-Glove Onboarding

Dedicated support team guides your migration and ensures a smooth transition.

Debug like Cursor

Talk to your logs in plain English. Ask follow-up questions and drill down further.